I personally really want to know what someone looks like. I'm a big fan of situatedness and embodiment. We are not just brains in jars, we're humans in bodies, with faces and histories and accents. Culture is not a neutral stream of abstractions. But when text is king, we're tempted to think of it that way. Text is so utterly useless at conveying what someone's like in person, where they're coming from, how they fish around for ideas, how intelligent or attractive or confident they are.